FAQ

What can I expect for my first session?

Upon arriving at The Well Within Collective at 1496 Old Henderson Road, please message PHONE NUMBER that you have arrived and wait for notification that McKenna (they/them) is ready to meet you at the front door. Due to sanitation procedures and unpredictable body needs McKenna will not be able to let you in early, and may even need an additional five to ten minutes for set-up; this will not impact your treatment length received. Your appointment length includes fifteen minutes before and after your treatment length selected. This accommodates restroom use and check-in and check-out procedures without reducing bodywork. McKenna will need to let you in as the inside door of the atrium stays locked. The Well Within Collective is compromised of multiple independently functioning holistic businesses, so Unravel Massage can only guarantee the masking and filtration processes of their treatment room.

Once let in your LMT McKenna will show you the route to the bathrooms. Next you’ll go into Unravel Massage’s studio to discuss your health history and goals for current and future sessions to jointly create a treatment plan. At this point the therapist will leave you in the therapy room to undress to your comfort level and get on the table. Keep in mind that if oil is used, there is a chance of it staining any clothes you chose to keep on. Enter the massage table’s bedding under the sheet and blanket. Depending on what you and your licensed massage therapist discussed during intake, you’ll either start either face up (supine), face down (prone), or side lying.

The LMT will then knock and wait to enter until you have confirmed that you are ready. Then the Massage Therapist will come in and begin the session. During the session, the Massage Therapist will ask and appreciates feedback on pressure, temperature, and body sensations, to better serve your needs.  This is your session, so please advocate for what would better your session and experience. When the session’s time slot is over, the therapist will complete the session verbally and leave the room while you redress. When you’re ready for checking-out questions please open the treatment room door to indicate you’re ready for your LMT to return. At this point you can reschedule your next session(s) depending on the frequency you and your therapist agreed would be the most beneficial for your long term treatment plan and goals, if you are not already set up for a consistent cadence.

Mushroom Cup Abdominal Gliding
Unravel Massage Therapy

Is the Well Within Collective accessibility* friendly?

*as determined by the Americans with Disabilities Act of 1990

The Collective’s building is all one floor; there is a small step by the front door as well as a ramp on the side entrance of the building (executive drive side). There is a disabled persons parking spot in the main lot in front of the front door, as well as executive drive side. We have a wheelchair-compatible restroom as well.

What is the weight limit, height range, and dimensions of your massage table?

Unravel Massage is a body inclusive practice that celebrates all shapes and sizes. Our treatment room has an ADA compliant EarthLite Ellora Electric Lift Massage Table with a weight capacity of 600 static pounds – typically massage tables are rated for 250 pounds of dynamic load. The table is 73 inches long and 32 inches wide before armrests, 42 inches wide after arm extensions. The hydraulic lift goes as low as 17 inches and adjusts up to 36 inches in height. This makes it easier for those with mobility issues to more comfortably enter and exit the table.

Do you have gender-neutral facilities?

All of the Well Within Collective’s restrooms are gender-neutral. Unravel Massage is supportive of all gender and sexual identities. Unravel Massage can not speak to the practices of other businesses of the Well Within Collective, as all practitioners are independently functioning with their own policies.

Do you treat minors?

Absolutely! McKenna has experience conferring with children’s care team (Physical Therapists, Occupational Therapists, Doctors, Chiropractors, etc.) to create a custom treatment plan for them. We have found more frequent shorter sessions typically benefit kids healing processes (and attention spans!) more effectively.

What session length should I book?

A ninety minute session every two to three weeks is our most frequently scheduled session length and cadence, to both focus on one to two trouble areas while still leaving time to address corresponding areas in the body. A commonly suggested dosage in massage research is one hour of massage a week given that less time more frequently is more effective at tissue care than longer sessions more spread out.

What parts of my body will be massaged?

That depends on your intake for each session; every session is customized to the client’s preferences and treatment goals. A standard full body relaxation massage includes the scalp and face (no to little oil), neck, shoulders, arms, hands, abdominals, legs, feet, glutes, and back. Types of modalities used affects amount and type of massage oil used. Some techniques don’t use any at all! Body positioning on the table, areas of focus on the body, and tools used (such as cupping) are modified depending on client’s preferences and abilities.

Facial Cupping Massage Therapy

What medical conditions would make me unable to receive massage?

Some statuses that may prevent bodywork or lead to rescheduling include: fever, systemic contagious or infectious diseases (ex:common cold, influenza), acute (current) conditions requiring first aid or medical attention, and severe unstable or uncontrolled or unregulated high or low blood pressure. In general, we recommend contacting us to see if and how we can best serve your healing journey. It may just take a doctor’s consent form or an adjustment on the Massage Therapist’s part. If there is an affected area of the body (such as with a flare-up of rheumatoid arthritis, deep vein thrombosis, aneurysm, frostbite, varicosities, etc.) McKenna can avoid that area, so it’s still worth discussing with us privately if McKenna can work around your condition.

If you have recently experienced bleeding, pre-term contractions, preeclampsia, PIH, high blood pressure, or are in the first 12 weeks of pregnancy, you should speak with a health care provider prior to receiving a massage.

Do you treat clients with severe health problems or terminal or chronic illnesses?

For the most part, yes. McKenna will want at minimum further information about your condition(s), and sometimes written consent from a doctor, but typically we are able to work with you and your health team. Often times, we can make adjustments to avoid specific areas or to use a gentler modality, such as when working with blood-thinning medications, or avoiding areas with blood clots.

McKenna is especially passionate about working alongside with trauma recovery processes, such as clients with PTSD, recuperating from a car accident, divorce, sexual trauma, and partnering simultaneously with talk-therapy.

More Questions? Contact (614) 360-9750


Unravel Massage

Studio Hours

Closed Mondays and Weekends

Contact

Message (614) 360-9750

McKenna, LMT CT

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